After you complete the online ordering process, the system will send you an order notification message via email. Please pay attention to the order completion notification letter to avoid missing orders.

When you submit an order and the payment is completed, it means that you have confirmed the order. Once an order has been submitted, you cannot cancel or modify the order yourself. If you want to cancel the order, you need to contact us to assist you to cancel the order. For personal assistance, please contact Hubsmith customer service.

Our working time are from 10:00 am to 18:00 pm Taipei time from Monday to Friday (excluding regular holidays and national holidays).

Please go to the personal member area and click My Order. Your purchase information will be recorded here.